Feedback, Compliments and Complaints

Our service is committed to providing high quality care and services and meeting your needs. We value your feedback – including complaints.
Please let us know what we do well and where we can improve our services.

Please select what this is about.

Your Details

Please let us know if you would like to remain anonymous.
Please let us know your Name.
Please let us know your email address.
Please let us know your phone number.
Invalid Input
Please let us know if you are providing feedback another person's behalf
Please let us know if you need an interpreter
Invalid Input

Feedback made on another person's behalf

Please provide the following details about the person on whose behalf you are acting:

Please let us know the name you are filling this out on behalf.
Please let us know your email address.
Please let us know your phone number.
Please let us know if the person is aware you are making a complaint on their behalf
Invalid Input
Please let us know if we are able to speak to the person who received the service
Invalid Input
Invalid Input

Please provide details of the service that the feedback concerns

Please let us know the location of the service being provided
Please let us know what services you are making the feedback, compliment, or complaint about.
Please provide details about your concerns.
Invalid Input
Invalid Input

Privacy

We2care is committed to protecting your privacy. We collect and handle personal information that you provide on this feedback form for the purpose of investigating and responding.
We2care will only use your information in accordance with relevant privacy and other laws. In order for us to provide services to you effectively and efficiently, we may need to share your personal information with others, such as other service providers and stakeholders that deals with the matters identified in your feedback.
If you choose to remain anonymous, We2care may be unable to deliver the full range of services you require.
If you wish to contact We2care who are responsible for managing the personal information that you provide on this form, please contact the Privacy Officer who is the General Manager on (07) 4744 2317.
You also have the right to access your information and seek its correction under the Freedom of Information Act 1982. For information about making a Freedom of Information application contact Judith Rusoke-Dierich on (07) 4744 2317.

Please make sure that all information you have provided in this form is true and correct, and inform us that it is.
Copyright © 2024 We2Care Disability & Social Work Services. All Rights Reserved.